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Orders typically undergo processing within 1-2 business days (Monday-Friday), with a transit time of approximately 10-14 days.

All of our plugs, tunnels, and hangers/weights are sold as pairs, so the price you see listed is for TWO! (Except for those with a "single" option)

Due to the organic nature of our Stone and Wood products, there may be variations in color, consistency, and even shape/fit from plug to plug.

We make efforts to pair them as closely as possible, but due to the uniqueness of each pair, perfect matching to the photos on our site is not guaranteed.

It's important to note that these variations do not imply that you are receiving a different item than what you ordered; it simply means that the item you ordered is inherently unique.

If you prefer consistency with each purchase, we recommend exploring our extensive range of Steel, Silicone, and Acrylic plugs.

The wearable area of plugs is subject to variation depending on the material and size.

We are actively working on including the wearable area information for each product on our site, but this process takes time.

You could find the available sizes for each products on the listing pages.